Health and Safety Information

Health Safety Policies

Updated: Monday, September 12, 2021

The health and safety of our guests, artists, staff and volunteers is important to us. We will continue to monitor local, county, state and CDC guidance in addition to implementing the following policies. 

We understand the concerns you may have as you consider attending events. As event dates approach, if you or a member of your group are not feeling well or are not comfortable attending the event, please do not attend the event. If you wish, please contact us as we may have options available to you.

VACCINATIONS

We encourage everyone who is eligible to be vaccinated.

MASKS

All patrons and guests attending ticketed events, regardless of vaccination status, must wear a mask while inside any of our facilities. For guests of private events, it is recommended that all guests, regardless of vaccination status, wear a mask while attending the event. All staff and volunteers of our facilities are required to wear masks inside our facilities for all events. 

CASHLESS TRANSACTIONS

Cashless transactions are available at all facility operated sales points including the box office, bar, and concessions. Purchases at facility operated points of sale can be made with a valid debit or credit card, mobile wallet options such as Apple Pay, or cash if you choose.  

AIR QUALITY

Much of the HVAC systems at both The DeYor Performing Arts Center and Stambaugh Auditorium are designed to not recycle the interior air. Instead, these systems at both facilities condition fresh air to be used in heating or cooling the interior spaces. The interior air is exhausted outside instead of being returned to the HVAC system.

SEATING

Ticketed events will be seated up to full capacity unless directed otherwise by the event producer.

TICKETS

Please consider our digital ticket delivery options. We also provide print at home tickets in addition to standard tickets printed on facility ticket stock.  As a reminder, all guests must have a ticket.

ENHANCED CLEANING

We are following enhanced cleaning and disinfection protocols.

CLEAN HANDS

Hand sanitizer is available at all entrances to our facilities in addition to other locations throughout each building. We encourage guests to wash their hands frequently.

PERFORMER & ON STAGE

The protocols followed by the performers and those on stage are determined by each event producer and those participating on stage.

ADJUSTMENTS

We will honor requests by event producers to add additional policies for particular events. In these cases, the additional policies will be made known to the event attendees.

All of these policies are subject to change without prior notice.